Frequently Asked Spa Questions

Will I break out after a facial?

Breakouts rarely occur unless your skin is congested with blackheads or whiteheads underneath your skin. If this is the circumstance, you might experience some breakouts, but be assured they won’t last for long.

How often should I have a facial?

We recommend a facial every 4-6 weeks, by means of this frequency we monitor your skin throughout the seasons and help you maintain a healthy and glowing complexion. However, if you are experiencing over stress or menopause your skin can be unpredictable and breakout; your esthetician may recommend more frequent visits until the problem is under control.

At what age should I start receiving regular facials?

Teen age, as early as 14 years old since at this age puberty starts and sometimes acne commences. This is of course done with parent’s written consent and they may observe the procedure. Your mid 20’s to early 30’s are ideal unless you began to experience breakouts at an earlier age. We believe in early skin care education as many teenagers suffer from problem skin that is best addressed early on, having a visit to an esthetician can help treat and correct the problem.

Are scrubs bad for my skin?

Some can be, especially shell type particles like almond or apricot kernels scrubs which contain jagged edges and can harm the skin. Most professional exfoliators contain perfect round spheres that will exfoliate your skin without any harm.

Is there anything I can do to help my brown spots?

Hyper-pigmentation can occur after sun exposure, pregnancy or taking birth control pills. Yes, there are many treatments available like peels, micro-dermabrasion along with home care programs that will help lighten your pigmentation.

What’s the best way to prolong my facial?

We recommend being diligent with your home care program like cleansing, exfoliating, moisturizing and protecting. This will help your skin function properly and look its absolute best.

What benefits can I expect from using products that contain vitamin A or C?

These vitamins are the most effective age defying ingredients. They are very effective antioxidants that help protect your skin against environmental pollutants that can damage your skin. Vitamin C aids in collagen synthesis, restoring suppleness and skin clarity while Vitamin A increases elasticity and moisture content.
Massage Related Questions | Skin Care Related Questions | Waxing Related Questions

Does deep muscle massage hurt?

Deep muscle massage is a specific technique to help alleviate chronic tension and tightness. Deeper pressure is used, it should feel good and not hurt. Any time you receive a massage make sure to communicate to your therapist when any pressure becomes uncomfortable as every individuals comfort level is very different. We want to customize your massage for your current needs.

How often should I have a massage?

Studies have proved the many health benefits of massage from stress reduction to increased circulation and detoxification. The frequency of massage is very specific to each person, as some might have to receive a massage twice per week for back pain, or once per month for relaxation and health benefits. Ask your therapist what she/he recommends for you’re individual needs.

What should I wear during a massage?

Unless your experiencing a Shiatsu or Thai style massage which require you to wear loose clothing most massages are going to be performed unclothed while draped with sheets. The therapist will only uncover the area that she/he needs to work on. Please remember, although most massages are performed unclothed , take off only what you feel comfortable removing. Above all, we want you to feel comfortable and enjoy your massage.

I have very ticklish feet and cannot imagine experiencing a massage, what can I do?

Many individuals have some areas that that are ticklish or sensitive. Please inform your therapist prior to your massage of these areas. Keep in mind it’s your massage and your time, so you can decide where you want and need the attention.

I’m 7 months pregnant, can I experience a massage?

Of course you can, we have a tummy support cushion that allows you to receive a massage face down or lying comfortably on your side. Your body is going through many changes and one of the best ways to relieve back tension due to baby weight is to experience a very nurturing treatment by a one of our therapist that specializes in pre/post natal massage.

Won’t the hair grow back thicker and darker?

This is not possible; it’s an old wives tale. Over time with frequent waxing, hair regrowth weakens and comes in finer and thinner, but frequency and diligence is required to achieve results. If hair darkens and grows in thicker, it’s a function of hormones, not waxing.

What if I break out?

This is to be expected, particularly on the first two or three times waxing due to unknown trauma to the sebaceous gland. We recommend that our clients return as soon as possible to be waxed again three or four times as this will subdue over time.

What about ingrown hairs?

Ingrown hairs may result from the following:

  1. Genetics: Some clients are prone to ingrown hairs due to their genetic make-up. The esthetician should be consulted to the best follow up care for their clients. This should include some type of exfoliating treatment.
  2. Client Error: The client must avoid tight clothing after waxing, especially in waxed areas. Tight clothing may result in irritation and ingrown hairs. The client should, after 24-48 hours, use some type of exfoliating product to keep the dead skin build up from accumulating in the areas that tend to become ingrown (i.e., bikini, upper thighs, underarms, back of neck, calves, etc.).
  3. Weakened Hair: As the client continues with waxing, the hair will begin to weaken and thin. Our clients should continue to use their exfoliating products and procedures as recommended by their esthetician/technician.

When Not to Wax:

  • On clients using Retin-A, Renova, Accutane, or any other questionable medications or any other skin thinning substance such as excessive use of AHA’s (glycolic).
  • Any systematic disease such as cancer (risk of infection), diabetes (very prone to bruising), herpes simplex (cold sores), etc.
  • Vascular problems such as Couperose of the face, varicose veins, and phlebitis.
  • Open wounds, infection, inflammation, hypersensitivity.
  • When in doubt, don’t wax!

After Waxing, avoid:

  • Sun for 24 hours
  • Make-up if face waxed
  • Hot water, saunas
  • Deodorant with aluminum
  • Salt glow / stimulating body or facial treatments
  • Chlorinated water
  • Tight clothing for legs / bikini
  • Tanning beds